This policy explains what personal data Rogue Raven Ink collects, why we collect it, how long we keep it and what rights you have. It applies to our website, rogueraven.ink, and to bookings and appointments at our studio.
Who we are
Rogue Raven Ink is a tattoo studio at 24A Baggot Street Upper, Dublin 4, D04 N528, Ireland. We are the data controller for the personal data described in this policy.
For any question about your data, email tattoo@rogueraven.ink.
What data we collect
When you send a booking request or contact form
- Your name, email address and phone number
- Your Instagram handle, if you choose to give it
- Details of your tattoo idea: size, placement, preferred date, reference images and any message you send
When you come in for a tattoo
- A signed consent form, which includes your date of birth, photo ID check and health information relevant to tattooing (for example allergies, skin conditions or medication that affects healing)
- Deposit and payment records
- Photos of your finished tattoo, if you agree to them being taken
When you use our website
- Technical data such as your browser, device and pages visited, collected through cookies only where you have given consent in our cookie banner
- Messages you send through the chat widget on our site
When you buy a gift voucher
- The buyer’s name, email address and payment details needed to process the purchase, and the voucher code
Why we use your data, and the legal basis
- To manage bookings and carry out your tattoo: this is necessary to perform our contract with you.
- To keep consent forms and health information: we process health information only with your explicit consent, given on the consent form, so we can tattoo you safely.
- To keep payment and accounting records: this is required by Irish tax law.
- To reply to questions and send booking confirmations and reminders: this is in our legitimate interest in running the studio, or needed to perform our contract with you.
- To post photos of your tattoo on our website or social media: only with your consent, which you can withdraw at any time.
- To send marketing emails or messages: only with your consent. Every message includes a way to unsubscribe.
- Website analytics and non-essential cookies: only with your consent through our cookie banner.
Who we share your data with
We do not sell your data. We share it only with service providers who help us run the studio and website, under contracts that require them to protect it:
- GoHighLevel (LeadConnector), our booking, forms, chat, email and reviews platform, which also processes deposit and gift voucher payments together with its card payment processor
- Our website host (Namecheap EasyWP)
- Google, for website analytics (with your consent), Google Maps and Google Fonts
- Our accountant, for financial records
Some of these providers are based outside the European Economic Area, mainly in the United States. Where data is transferred outside the EEA, it is protected by the EU Standard Contractual Clauses or the EU-US Data Privacy Framework.
We may also share data where the law requires it, for example with Revenue or in response to a valid request from a public authority.
How long we keep your data
- Booking requests that do not go ahead: up to 12 months
- Consent forms and health information: up to 6 years after your last appointment, in case of a later claim or question about your tattoo
- Payment and accounting records: 6 years, as required by Irish tax law
- Photos of your tattoo: until you ask us to remove them
- Marketing contact details: until you unsubscribe
Your rights
Under the GDPR you have the right to:
- Get a copy of the personal data we hold about you
- Have inaccurate data corrected
- Have your data deleted, where we no longer need to keep it
- Restrict or object to how we use your data
- Receive your data in a portable format
- Withdraw your consent at any time, without affecting anything we did before you withdrew it
To use any of these rights, email tattoo@rogueraven.ink. We will reply within one month.
If you are not happy with how we have handled your data, you can complain to the Data Protection Commission at dataprotection.ie.
Cookies
Our website uses cookies that are needed for it to work. Other cookies, such as analytics, are only set if you accept them in the cookie banner. You can change your choice at any time using the cookie settings link on the site.
Children
We tattoo clients under 18 only with the written consent of a parent or legal guardian, who must attend the appointment. In that case we also collect the parent or guardian’s name, photo ID check and signature on the consent form, and keep it with the client’s records for the same period.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
